Kotak Mahindra Bank Limited

CEC Officer - Correspondence - Retail Assets-Customer Experience Center-Customer Service

Kotak Mahindra Bank Limited
Thane
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

CEC Officer - Correspondence - Retail Assets-Customer Experience Center-Customer Service

- Responsible for handling correspondence and customer service activities within the Customer Experience Center. - Focuses on retail asset-related customer interactions, ensuring effective communication and resolution. - Acts as a liaison between customers and the organization to enhance customer satisfaction. - Requires good communication and interpersonal skills to manage customer queries and correspondence. - Supports the retail assets team by managing customer service processes and documentation. - The role is based in Thane and involves working in a customer-centric environment. - Suitable for candidates with experience in customer service or correspondence handling. - Emphasizes accuracy, responsiveness, and customer engagement in daily tasks.

Job role

Work location
Work locationThane, 1461-Thane-Neptune Elements-Kisan Nagar-MAH, NEPTUNE ELEMENTS – 3RD FLOOR, PLOT NO – F3, S3/1, ROAD NO 22, Thane, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Thane to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

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