Customer Assistance Manager_Business Loans-Hardship Assistance Unit_Surat
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 1 yearJob Description
Customer Assistance Manager_Business Loans-Hardship Assistance Unit_Surat
- Manage customer assistance specifically for business loans within the hardship assistance unit. - Handle customer queries and provide support related to loan hardship cases. - Coordinate with internal teams to facilitate resolution of customer issues related to business loans. - Ensure compliance with banking policies and procedures while assisting customers. - Maintain records and documentation related to customer assistance activities. - Act as a point of contact for customers facing financial difficulties with their business loans. - Support the team in managing workload and meeting service standards. - Requires good communication and customer handling skills. - Role demands understanding of banking products, especially business loans. - Ability to work in a structured banking environment with focus on customer satisfaction.Job role
Job requirements
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The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Surat to get hired quickly.
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