Hotel Staff

Roles & Responsibility –

·      Serve customers politely and efficiently

·      Prepare food products to the correct specification

·      Ensure dining areas, kitchen and equipment are clean and tidy

OPERATIONAL STANDARDS

* Able to work on all workstations as required including

* Prepare all products to the correct standards

* Make sure all surfaces, equipment and utensils are cleaned and sanitized before, during and after use

* Carry out cleaning of kitchen, dining areas.

* Comply with all legal and company standards with regard to Health and Safety, fire safety, security and hygiene

* Report all hazards and/or concerns immediately to the manager on duty

CUSTOMER SERVICE

* Serve all customers efficiently and in a friendly manner, ensuring that food is hot, served quickly and neatly presented.

* Provide all customers with accurate orders, including condiments as required for their meal

* Keep the Dining Area free from litter and clean all surfaces regularly

* Answer customer queries or promptly direct customer complaints to the manager

* Recognise and act on individual customer needs e.g. parents with children, elderly and disabled customers.

1. You have able to read food name.

2. Then, heat that food in Micro Wave & packed and give to delivery Boy.

3. Taking Order/ Customer Satisfaction/ Cooking/ Packing/ Cleaning