Back Office Executive

Star Language Solutions is seeking a dedicated and detail-oriented Female Sales & Back Office Executive to join our growing team. The ideal candidate will be responsible for handling customer inquiries received through Justdial, IndiaMART, phone calls, WhatsApp, and email, while supporting day-to-day back office operations. The role requires excellent communication skills, customer relationship management, and proficiency in documentation and office administration.

Key Responsibilities

• Handle inbound inquiries from Justdial, IndiaMART, WhatsApp, phone calls, and email.
• Provide accurate information regarding Translation, Apostille, Embassy Attestation, and Interpretation services.
• Convert customer inquiries into business through effective communication and follow-ups.
• Prepare quotations, invoices, and other business documents.
• Perform document typing, formatting, and quality checking.
• Coordinate with clients, translators, and internal team members to ensure timely project execution.
• Maintain customer records, lead management, and daily reports.
• Support routine back office and administrative activities.
• Ensure prompt and professional customer service throughout the project lifecycle.

Required Qualifications

• Female candidates only.
• Graduate or Undergraduate (Any Stream).
• Good communication skills in Hindi and English.
• Proficiency in MS Word, MS Excel, Email, and Internet.
• Strong organizational, communication, and multitasking abilities.
• Positive attitude with a customer-centric approach.
• Experience in Customer Service, Telecalling, Sales, or Back Office will be preferred.
• Freshers with good communication skills are also encouraged to apply.

What We Offer

• Professional and supportive work environment.
• Career growth opportunities.
• Hands-on training in Translation, Apostille, and International Documentation Services.
• Performance-based incentives.
• Stable long-term career opportunity.

Working Hours

• Monday to Saturday
• 09:30 AM – 7:00 PM

Salary Competitive salary based on qualifications, skills, and experience.

Company: Star Language Solutions

Industry: Translation, Interpretation, Apostille & Embassy Attestation Services