Customer Care Manager
Kerala SecretsFixed
₹14,000 - ₹14,500
Earning Potential
₹14,500
Fixed
₹14,000 - ₹14,500
Earning Potential
₹14,500
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
42 applicants
Benefits include: Overtime Pay
Job Description
Kerala Secrets, a fast-growing Ayurvedic skincare and haircare brand, is looking for a Customer Care Executive to join our team in Tirupati.
Key Responsibilities:
Handle customer calls and WhatsApp messages professionally.
Answer queries regarding products, orders, delivery status, payments and returns.
Follow up with customers regarding order-related issues.
Coordinate with our internal team to resolve customer complaints quickly.
Assist customers in choosing the right products and explain basic product details.
Maintain records of customer queries and follow-ups.
Ensure customers receive a friendly and positive experience with Kerala Secrets.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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