Inside Sales Executive

Sales & CRM ExecutiveCompany: Hexa Biotech

Department: Sales & Customer Relationship Management

Position: Sales & CRM Executive

Location: [Location]

Employment Type: Full-Time

Job OverviewWe are looking for a motivated Sales & CRM Executive to drive sales, manage customer relationships, generate new business opportunities, and ensure excellent customer service for Hexa Biotech’s biotechnology and laboratory products.

• Key ResponsibilitiesGenerate new leads through calls, emails, WhatsApp, online enquiries, and market research.
• Handle customer enquiries, quotations, follow-ups, and order conversions.
• Develop and maintain strong relationships with existing and new customers.
• Manage customer data, leads, follow-ups, quotations, and sales activities in CRM.
• Coordinate with the Purchase, Technical, Dispatch, and Accounts teams for smooth order execution.
• Follow up on pending quotations and convert enquiries into confirmed orders.
• Identify new customers, institutions, laboratories, hospitals, industries, and distributors.
• Maintain regular sales reports, customer records, and follow-up schedules.
• Handle customer queries and ensure timely resolution and after-sales support.
• Achieve assigned monthly/quarterly sales targets.
• Candidate ProfileGraduate in B.Sc./M.Sc./B.Com./BBA/MBA or relevant field.
• 1–3 years of experience in Sales, CRM, Laboratory, Biotechnology, Healthcare, or Scientific Products preferred.
• Good communication and negotiation skills.
• Comfortable with CRM, MS Excel, Email, WhatsApp, and basic computer applications.
• Target-oriented, proactive, organized, and good at follow-ups.
• Freshers with strong communication and sales aptitude may also apply.

Key SkillsSales | Lead Generation | CRM Management | Customer Relationship | Follow-up | Quotation Management | Negotiation | B2B Sales | MS Excel | Communication

• What We OfferCompetitive salary + performance-based incentives
• Growth and learning opportunities
• Professional and supportive work environment
• Opportunity to work with a growing biotechnology and scientific products company