Collection Executive / Officer
Bigfore Consultancy Services Private LimitedFixed
₹20,000 - ₹30,000
Average Incentives*
₹10,000
Earning Potential
₹40,000
Fixed
₹20,000 - ₹30,000
Average Incentives
₹10,000
Earning Potential
₹40,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 6 months
Basic EnglishJob highlights
29 applicants
Benefits include: PF, Travel Allowance (TA), Health Insurance, ESI (ESIC), 5 working days, Two-way cab
Job Description
DRA Certification: Mandatory
About the RoleWe are looking for dynamic to join our Tele-Collections team. The role involves interacting with customers regarding overdue payments, understanding their concerns, obtaining payment commitments, and maintaining accurate records.
- Key ResponsibilitiesContact customers regarding overdue or pre-due payments through calls.
- Inform customers about their outstanding dues and payment status.
- Obtain Promise-to-Pay (PTP) commitments from customers.
- Understand customer concerns and reasons for payment defaults.
- Handle customer queries related to products/services.
- Update customer information and call details in the CRM.
- Follow prescribed call quality, compliance, and process guidelines.
- Achieve assigned collection and productivity targets.
- Maintain consistent performance and efficiency.
- Work effectively as part of the collections team.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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