Quality Auditor
Vibatel Solutions Pvt LtdFixed
₹15,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹15,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Walk-in interview
Date: 27 Aug 2026 - 29 Aug 2026 | Time: 10.00 am - 04.00 pm...
Urgently hiring
16 applicants
Job Description
We are looking for a highly motivated and detail-oriented Quality Auditor (QA) to join our BPO team. The candidate will be responsible for monitoring and evaluating customer interactions to ensure that agents are delivering high-quality service while adhering to process guidelines, compliance requirements, and organizational standards.The ideal candidate should have strong communication, analytical, and auditing skills, along with the ability to identify performance gaps and provide constructive feedback to improve overall agent performance and customer experience.
*Conduct regular quality audits of banking sales calls, customer interactions, and transactions.
* Monitor sales executives’ performance and provide constructive feedback.
* Prepare daily, weekly, and monthly quality audit reports.
* Identify recurring errors and analyze root causes to recommend corrective actions.
* Coordinate with Sales, Operations, Training, and Compliance teams to resolve quality issues.
*Support refresher training and coaching based on identified quality gaps.
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
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The candidate should have completed Diploma degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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