Service Head

M/s Jhajharia Computers
New Barhi Toli, Ranchi
₹15,000 - ₹20,000 monthly

Fixed

₹15,000 - ₹20,000

Earning Potential

₹20,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 3 yearsMin. 3 years
Basic EnglishBasic English

Job highlights

20 applicants

20 applicants

Job Description

Job Purpose:

We are looking for a responsible and proactive Service Head / Coordinator who will take complete ownership of our CCTV, surveillance and technical service operations, including both On-Site and Off-Site service activities.


The person will be responsible for planning, coordinating, assigning, monitoring and closing service tasks, while ensuring that every customer complaint and installation/service requirement is handled within the committed timeline.


The Service Head/Coordinator will act as the single point of coordination between customers, service engineers and management, ensuring a systematic, accountable and professional service operation.


Performance will primarily be measured on:

Service TAT • Pending Job Control • Customer Satisfaction • Engineer Productivity • First-Time Resolution • Installation Quality • Complaint Closure Rate

Job role

Work location
Work locationSarjana Chowk Main Road, Deputy Para, Nayatoli, Ranchi, Jharkhand, India
Department
DepartmentAdmin / Back Office / Computer Operator
Role / Category
Role / CategoryBack Office
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 3 years
Education
Education12th Pass
Skills
SkillsMS Word, MS PowerPoint, MS Excel, MS Office, CRM software, File management, After sales service, After-Sales Support, CRM strategy, Warranty handling, After-Sales Services, Warranty Issues, Warranty Services
English level
English levelBasic English
Gender
GenderAny gender

About company

Name
NameM/s Jhajharia Computers
Address
AddressSarjana Chowk Main Road, Deputy Para, Nayatoli, Ranchi, Jharkhand, India
Job posted by M/s Jhajharia Computers

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You can expect a minimum salary of 15,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Ranchi to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Ranchi at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 12 Oct 2026. For more details, download apna app and find Full Time jobs in Ranchi . Through apna, you can find jobs in 64 cities across India. Join NOW!