Office Executive

• PRIDE HOLIDAYS
• Travel AgencyPosition: Office ExecutiveJob ResponsibilitiesHandle day-to-day office operations and administrative work.
• Attend incoming calls, WhatsApp inquiries, and customer queries.
• Coordinate with customers regarding travel packages, bookings, and requirements.
• Prepare and maintain customer records, documents, quotations, and invoices.
• Coordinate with hotels, airlines, transport providers, and other travel partners.
• Follow up with customers for quotations, bookings, payments, and required documents.
• Assist the sales team in converting travel inquiries into bookings.
• Maintain proper records of bookings, payments, and customer information.
• Handle emails and other official communications.
• Provide regular updates to customers regarding their travel arrangements.
• Support the team with general office and travel-related tasks.
• Ensure excellent customer service and maintain professional communication.
• RequirementsGood communication skills in Gujarati, Hindi, and English.
• Basic knowledge of MS Office / Excel / Google Sheets.
• Good computer and internet knowledge.
• Good organizational and time-management skills.
• Positive attitude and ability to work in a team.
• Previous experience in a travel agency or tourism industry will be an advantage.
• Freshers with good communication and computer skills can also apply.
• Key SkillsCustomer Handling
• Communication Skills
• Follow-up & Coordination
• MS Excel / Computer Knowledge
• Documentation
• Problem Solving
• Time Management
• Teamwork

Employment TypeFull Time

DepartmentOperations / Administration / Customer Support

Company: Pride Holidays – Travel Agency