International BPO Executive

Hi Candidates,

Hope you are doing well.

I have below position open, if you are Comfortable with Job Description please reply me back with Your Updated Resume. After then i will give you a call, finalize the things with you and schedule your interview.

Job Description:

Position: Customer Support Executive (International BPO)

Location: Pune, MH

Salary - Up to 45 K Per Month

Interview Mode : Virtual

Need Min 6 months of Experience in Customer Service in an international BPO in Voice Process.

OR

Need Min 1 year of Experience in Customer Service in an international BPO in Chat Process.

Key Responsibilities:

Need Min 6 months of Experience in Customer Service in an international BPO in Voice Process.

Handling basic Customer queries related to Telecom Bills /Customer Resolution expert.

Respond to customer questions and issues through calls.

Should have excellent Communication / Interpersonal /Comprehension skills

Providing Prompt and Polite Assistance to the Foreign Customers.

Ensuring customer satisfaction and maintaining a high level of customer service and able to handle the Customer over phone

Candidates should be willing to work in US shift.

Strong problem-solving skills and attention to detail.

Provide accurate product or service information to guide customers.

Ensure customer queries are responded in time.

Troubleshoot product or service issues by identifying root causes and offering practical, step-by-step solutions.

Ability to handle challenging customer interactions gracefully and professionally.

Any Graduate/Undergraduate

2 Days Rotational week off

Age Up to 44 years

if you are interested, please reply me back with your updated resume to sameer@rknjobs.com and give me a call at 8240930141.