Telesales Executive

Job Title: Tele Sales Executive

Department: Sales & Business Development

Job Location: Patna, Bihar

Employment Type: Full-Time | Work From Office

Experience: 0–3 Years

Industry: EdTech / School Management Solutions

Reporting To: Sales Manager / Business Development Manager

About the RoleWe are looking for energetic, confident, and result-oriented Tele Sales Executives to join our sales team in Patna.

The selected candidate will be responsible for connecting with schools, school owners, principals, administrators, and other decision-makers over the phone to introduce and explain our school fee collection and improvement solutions.

The role involves lead calling, product explanation, follow-ups, relationship building, appointment/demo scheduling, and converting qualified leads into customers.

This is an excellent opportunity for candidates who are interested in building a career in Tele Sales, Business Development, EdTech, and B2B Sales.

Key Responsibilities

Outbound Calling & Lead Generation

• Make outbound calls to prospective customers from company-provided leads and databases.
• Contact school owners, principals, directors, administrators, and other relevant decision-makers.
• Understand the prospect's current fee collection process, challenges, and requirements.
• Generate interest in the company's products and services.
• Identify and qualify potential customers based on their requirements and business potential.

Product Presentation

• Clearly explain the company's school fee collection and improvement solutions to prospective customers.
• Communicate product features, benefits, pricing, processes, and implementation details in a simple and convincing manner.
• Understand customer pain points and explain how our solution can help schools improve their fee collection process.
• Handle basic product-related questions and coordinate with the relevant team for detailed technical or product queries.

Lead Follow-Up

• Maintain regular follow-ups with interested prospects through phone calls and WhatsApp.
• Ensure that no qualified lead is missed or left unattended.
• Maintain proper follow-up schedules and update lead status regularly.
• Reconnect with prospects who have previously shown interest but have not yet made a decision.
• Build professional relationships with prospects throughout the sales cycle.

CRM & Sales Reporting

• Maintain accurate records of all calls, conversations, follow-ups, demos, and sales opportunities.
• Update lead status and customer information in the company's CRM/system regularly.
• Prepare daily and weekly sales activity reports.
• Track pending follow-ups and ensure timely action.
• Maintain accurate information about prospects and their requirements.

Key Performance Indicators (KPIs)

The performance of the Tele Sales Executive will primarily be measured on:

• Number of outbound calls made
• Number of meaningful conversations
• Number of qualified leads generated
• Number of follow-ups completed
• Number of demos/appointments scheduled
• Monthly sales/revenue achieved
• Lead response and follow-up discipline
• CRM/data accuracy

Required Skills

Communication Skills

• Excellent Hindi communication skills are required.
• Good command of English will be an added advantage.
• Strong verbal communication and active listening skills.
• Ability to explain products clearly and confidently over the phone.
• Ability to communicate professionally with school principals, directors, owners, and administrators.
• Good persuasion and negotiation skills.
• Strong follow-up ability.
• Ability to handle customer objections.
• Target-oriented and self-motivated approach.
• Ability to identify customer requirements and recommend appropriate solutions.
• Strong relationship-building skills.

Qualification & Experience

Minimum Qualification: 12th Pass / Graduate

Preferred Qualifications:

• Bachelor's degree in any discipline.
• Candidates with a background in Sales, Marketing, Business Development, BPO, Telecalling, EdTech, or Customer Relationship Management will be preferred.

Experience:

• Freshers with good communication skills can apply.
• 1 year of experience in Tele Sales, Inside Sales, B2B Sales, EdTech Sales, or Lead Generation will be an advantage.

Work Location

Location: Patna, Bihar

Work Mode: Work From Office

Employment Type: Full-Time

Application

Interested candidates can apply by sharing their:

• Updated Resume
• Contact Number
• Relevant Sales/Telecalling Experience
• Current/Last Salary
• Expected Salary
• Notice Period / Availability

Contact: ____________________

Email: ____________________

Office Location: Patna, Bihar