Customer Support Executive
Mini Bharat Logistics Private LimitedFixed
₹12,000 - ₹18,000
Average Incentives*
₹1,000
Earning Potential
₹19,000
Fixed
₹12,000 - ₹18,000
Average Incentives
₹1,000
Earning Potential
₹19,000
You can earn more incentive if you perform well
Full Time
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
29 applicants
Benefits include: Internet Allowance
Job Description
Job Description: Customer Care Executive (Outbound)
Company Overview
TraderzPlanet is a fast-growing B2B marketplace connecting buyers and suppliers across India. We are expanding our customer operations team and looking for proactive, high-energy professionals to drive user engagement, onboarding, and platform growth through voice communication.
Position Details
- Role: Customer Care Executive (Outbound)
- Salary: ₹12,000 – ₹18,000 per month (based on experience & interview)
- Work Mode: Permanent Work-From-Home (100% Remote)
- Working Days: 6 days a week
- Target Talktime: 6 hours of connected talktime per day
Key Responsibilities
- Consistent Voice Outreach: Maintain a daily productivity benchmark of 6 hours of talktime, engaging actively with prospective and existing platform users.
- Onboarding & Verification: Assist new suppliers and buyers with profile setup, business verification, and listing activation.
- Relationship Management & Renewals: Re-engage inactive accounts, collect user feedback, and drive subscription renewals and value-added service adoption.
- Issue Resolution: Identify customer pain points during calls and coordinate with internal teams for swift resolution.
- CRM Logging: Accurately track call outcomes, customer details, and follow-up schedules in the CRM.
Eligibility Criteria
- Education: Any Graduate.
- Experience: Minimum 2+ years of dedicated outbound calling, telesales, or telecalling experience in a BPO/customer support setup.
- Language Proficiency: Fluent in both English and Hindi with strong persuasive communication and active listening skills.
Mandatory Technical Requirements (WFH Setup)
- System: Laptop or Desktop (Intel Core i3/i5 or equivalent processor).
- Memory & Storage: Minimum 4 GB RAM and 250 GB SSD.
- Internet: High-speed, stable broadband connection (minimum 300 Mbps).
- Peripherals: Noise-canceling USB headset and dedicated power backup (UPS/Inverter).
Perks & Benefits
- Competitive Pay: ₹12,000 – ₹18,000/month fixed stipend/salary.
- 100% Remote Work: Permanent WFH with zero daily commute.
- Career Growth: Clear performance milestones within a rapidly expanding B2B ecosystem.
- Supportive Environment: Structured daily lead pipelines, dedicated training, and transparent workflows.
How to Apply
Send your updated resume via WhatsApp to both of the following numbers:
- +91 92967 74643
- +91 9958838856
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Patna to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
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