Retail Sales Executive

URGENT HIRING – JEWELLERY SALES EXECUTIVE

Brand: Nauhar Fine Jewellery

Location: Wave City Center, Sector 32, Noida

Job Type: Full-Time

Experience: Jewellery / Retail Sales experience preferred

Salary: ₹18,000 – ₹25,000 per month (based on experience)

Immediate Joining Preferred

Job Description

We are looking for a smart, presentable and customer-focused Jewellery Sales Executive who can manage showroom sales, build strong customer relationships and actively contribute towards increasing store sales and repeat business.

Key Responsibilities

• Welcome and engage every customer with a warm smile and professional approach
• Understand customer requirements and recommend suitable Gold, Diamond and Silver jewellery
• Explain products, designs, purity, pricing, making charges and ongoing offers confidently
• Actively work towards sales, conversions and store targets
• Engage customers beyond the immediate sale and build long-term relationships
• Encourage repeat purchases, referrals and positive word-of-mouth
• Maintain relationships with existing customers through regular communication
• Call existing and potential customers for new collections, festive offers, store updates and relevant occasions
• Follow up with customers who visited the store but did not purchase
• Explain and follow up with customers regarding Nauhar’s schemes and ongoing plans
• Follow up with existing scheme customers when required
• Maintain basic records of customer enquiries, leads and follow-ups
• Upsell and cross-sell relevant products based on customer requirements
• Collect customer feedback and help improve their overall store experience
• Set up jewellery counters and displays before store opening
• Handle all jewellery pieces carefully and responsibly
• Keep track of jewellery shown to customers and return pieces to their correct trays/displays
• Maintain clean, organised and attractive counters throughout the day
• Assist with stock checking and basic inventory management
• Properly count, pack and secure jewellery during store closing

Candidate Requirements

• Jewellery showroom experience is preferred
• Strong sales, communication and customer-engagement skills
• Confident in Hindi; conversational English preferred
• Comfortable with customer calling and follow-ups
• Well-groomed, presentable, punctual and disciplined
• Friendly personality with a positive attitude and natural smile
• Good convincing and negotiation skills without being overly pushy
• Honest, trustworthy and responsible while handling valuable jewellery
• Should take initiative instead of waiting for customers to approach
• Ability to build customer relationships and generate repeat/referral business

We are looking for someone who doesn’t just sell jewellery, but builds relationships that bring customers back to Nauhar.