Customer Support Executive

Job Description: Customer Support Executive

Job Title: Customer Support Executive

Experience: 6 Months – 1 Year

Salary: ₹15,000–₹22,000 per month

Location: Noida, Sector 58

Work Mode: Work from Office

Employment Type: Full-Time

Job Responsibilities

* Handle customer queries through calls, emails, and other communication channels.

* Provide accurate information about the company’s products and services.

* Resolve customer complaints and issues professionally and promptly.

* Maintain positive relationships with customers and ensure customer satisfaction.

* Follow up with customers to ensure their issues are resolved.

* Maintain customer records and update information in the system.

* Coordinate with internal teams to resolve customer concerns.

* Meet customer service quality standards and performance targets.

Requirements

* 6 months to 1 year of experience in customer support or customer service.

* Good verbal and written communication skills.

* Basic computer knowledge and familiarity with MS Office.

* Strong problem-solving and interpersonal skills.

* Ability to handle customer queries patiently and professionally.

* Graduate in any discipline preferred.

Salary & Benefits

* Salary: ₹15,000–₹22,000 per month, depending on experience and skills.

* Job Location: Noida, Sector 58.

* Work Mode: Work from Office.

* Job Type: Full-Time.