Customer Care Executive
Insight Customer Call SolutionsFixed
₹10,000 - ₹13,500
Earning Potential
₹13,500
Fixed
₹10,000 - ₹13,500
Earning Potential
₹13,500
Work from Office
Full Time
Min. 6 months
Basic EnglishJob highlights
22 applicants
Benefits include: Flexible Working Hours
Job Description
Customer Support Executive – Inbound Voice Process | Government Process | Noida
Location: Noida, Uttar Pradesh
Salary: ₹13,500 per month
Experience: 1+ Year
Qualification: Graduate
Process: Inbound Voice Process
Employment Type: Full-time
Weekly Off: Fixed Sunday Off
Holidays: Government Holidays
Job Description
We are hiring Customer Support Executives for an Inbound Voice Process handling a Government Process in Noida.
The candidate will be responsible for handling incoming customer calls, understanding customer queries and providing accurate information and assistance as per defined process guidelines.
Key Responsibilities
- Handle inbound customer calls professionally
- Understand and resolve customer queries
- Provide accurate information and appropriate assistance
- Follow SOPs, process guidelines and quality standards
- Maintain accurate customer interaction records
- Escalate complex queries to the appropriate team
- Maintain productivity, quality and customer service standards
Candidate Eligibility
- Graduate in any discipline
- Minimum 1 year of experience in:
- Inbound Voice Process
- Customer Support
- Customer Service
- BPO / Call Centre
- Voice Process
- Basic English communication skills
- Good verbal communication and listening skills
- Basic computer knowledge
- Customer-service oriented approach
- Immediate joiners preferred
Job Benefits
- Government Process
- Inbound Voice Process
- Fixed Sunday Off
- Government Holidays
- Stable and structured work environment
Salary & Job Details
Salary: ₹13,500/month
Location: Noida
Experience: 1+ Year
Qualification: Graduate
Process: Inbound Voice / Customer Support
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Interested candidates can apply through Naukri.
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The candidate should have completed Graduate degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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