Customer Care Executive
Radical Minds TechnologyFixed
₹18,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹18,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
142 applicants
Benefits include: Flexible Working Hours
Job Description
Inbound Customer Service Executive – Roles & Responsibilities
- Handle inbound customer calls professionally.
- Resolve customer queries and complaints efficiently.
- Provide accurate product and service information.
- Record customer interactions in the CRM system.
- Escalate complex issues to the concerned team.
- Ensure high customer satisfaction and first-call resolution.
- Follow company SOPs, quality standards, and compliance guidelines.
- Achieve KPIs such as CSAT, Quality, AHT, and Productivity.
- Maintain good communication, professionalism, and empathy.
- Stay updated on product knowledge and process changes.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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