CRM Executive

About NEETSupport.com

NEETSupport.com is a trusted name in the education space, helping medical aspirants achieve their goals through structured mentoring, expert guidance, and innovative solutions. We are looking for a detail-oriented CRM Executive to support our sales team by managing lead data, maintaining CRM accuracy, and ensuring Sales Executives have updated and organized calling databases.

Job Summary

The CRM Executive will be responsible for entering, updating, organizing, and maintaining student and parent lead data in the CRM system. The role involves preparing calling databases for Sales Executives, tracking lead statuses, updating follow-ups, monitoring data accuracy, and coordinating with the sales team to ensure smooth and efficient calling operations.

• Key Responsibilities:
• Enter, upload, and update student and parent lead data in the CRM system.
• Prepare and assign calling leads to Sales Executives as per business requirements.
• Ensure all lead information, including contact details, source, status, and remarks, is accurate and up to date.
• Maintain records of calls, follow-ups, callbacks, and lead conversions.
• Update lead status regularly based on feedback received from the sales team.
• Remove duplicate entries and identify incomplete or incorrect data.
• Coordinate with Sales Executives to collect missing information and resolve data-related issues.
• Monitor whether assigned leads are being updated and followed up on time.
• Generate daily, weekly, and monthly CRM reports related to lead allocation, calling activity, and follow-ups.
• Maintain proper records of active, inactive, interested, not interested, and converted leads.
• Ensure data confidentiality and follow company policies while handling student and parent information.
• Support the sales team with organized databases and timely data availability.
• Perform other CRM and sales-support tasks assigned by the reporting manager.
• Required Skills & QualificationsGraduate in any discipline; candidates with relevant CRM or data-entry experience preferred.
• 1–2 years of experience in CRM management, data entry, sales coordination, or a similar role.
• Good knowledge of MS Excel and Google Sheets.
• Familiarity with CRM software and lead management systems.
• Strong data-entry and data-organization skills.
• Good attention to detail and accuracy.
• Ability to manage large volumes of data and meet deadlines.
• Good communication and coordination skills.
• Basic understanding of sales and lead follow-up processes.
• Ability to work independently and coordinate effectively with the sales team.
• Preferred SkillsExperience working with education, telecalling, counselling, or sales teams.
• Knowledge of CRM reporting, lead allocation, and sales pipelines.
• Familiarity with Excel filters, sorting, data validation, and basic formulas.
• Ability to identify data discrepancies and maintain clean databases.

Job Details Title-CRM Executive Department Sales / CRM Operations Employment Type Full-Time Work Location Sector 63, Noida, Block – C, Plot No. 127Experience 1–2 years preferred Qualification Graduate preferred Working Mode Work From Office

Ideal Candidate The ideal candidate is organized, responsible, and comfortable working with data and CRM systems. They should have a strong eye for detail, be capable of maintaining accurate lead records, and understand how timely data updates directly support Sales Executives in achieving their targets.

Apply now and become part of the NEETSupport.com team!