Travel Operations Executive

Travel Operations Executive

Location: Dwarka Mor, Delhi

Salary: ₹15,000–₹30,000 per month

Job Type: Full-time, 6 days a week

Travel Connection is hiring an experienced Travel Operations Executive to manage and coordinate domestic and international holiday bookings and ensure smooth execution of customer trips from booking to completion.

Responsibilities

• Handle day-to-day operations for domestic and international holiday packages.
• Prepare and manage detailed travel itineraries based on customer requirements.
• Coordinate with hotels, transport providers, and other travel vendors.
• Make and manage hotel, transport, sightseeing, and other travel-related bookings.
• Coordinate with the sales team to ensure all booking and customer requirements are accurately communicated.
• Confirm reservations and ensure all travel arrangements are delivered as promised.
• Handle changes, cancellations, and last-minute customer requirements.
• Coordinate with vendors during the trip to resolve operational issues quickly.
• Prepare and maintain vouchers, booking confirmations, and other travel documents.
• Track payments, booking status, confirmations, and pending operational requirements.
• Maintain accurate records of bookings, suppliers, costs, and customer information.
• Ensure smooth pre-departure coordination and provide necessary information to customers.
• Follow up with suppliers and internal teams to ensure timely execution of every booking.
• Handle emergencies and unexpected changes during travel while maintaining strong customer communication.

Requirements

• Previous experience in the travel industry is mandatory.
• Experience in travel operations, tour operations, DMC, travel agency, or holiday package handling preferred.
• Good knowledge of domestic and/or international travel destinations.
• Experience with hotel bookings, transportation, sightseeing, activities, and itinerary planning.
• Strong vendor coordination and negotiation skills.
• Good communication and customer-handling skills.
• Basic spoken and written English.
• Strong attention to detail and ability to manage multiple bookings simultaneously.
• Good knowledge of Google Sheets and basic travel-related software/CRM tools.
• Responsible, organized, proactive, and solution-oriented.

Benefits

• Competitive salary + performance-based incentives.
• Opportunity to work with domestic and international holiday packages.
• Career growth opportunities in the travel industry.
• Exposure to different destinations, suppliers, and travel operations.
• Opportunity to work in a fast-paced and growing travel company.