Inside Sales Executive

Company Name:- Corporate Solutions

Location:- Flatted Factory Jhandewalan

Profile:- B2B Inside Sales Executive

Experience:- 2 to 4 Years

Salary:- Depends on interview & Skills

Working days:- Monday to Saturday

Working timings:- 11 AM to 7 PM

About the Role

We are looking for a B2B Inside Sales Executive to manage and convert inbound business enquiries received through WhatsApp and email. The ideal candidate should have good communication skills, be quick and responsive with customers, be comfortable working on MS Excel, and be capable of managing enquiries from the initial requirement stage through quotation, follow-up, and final order closure.

Key Responsibilities

• Handle incoming B2B sales enquiries through WhatsApp and email.

• Understand customer requirements, including products, quantities, brands, and budgets.

• Share suitable product options, images, specifications, and pricing with customers.

• Prepare and share quotations based on customer requirements.

• Coordinate internally regarding product availability, pricing, discounts, and delivery timelines.

• Prepare and share Proforma Invoices (PI) with customers.

• Follow up regularly with customers on pending quotations and PIs.

• Convert enquiries into confirmed orders and ensure smooth order closure.

• Maintain proper records of enquiries, quotations, follow-ups, and orders in Excel.

• Track pending leads and ensure that no enquiry is missed.

• Coordinate with Operations and Accounts teams regarding confirmed orders, payments, and dispatches.

• Build and maintain strong relationships with existing and potential B2B customers.

• Maintain a professional, responsive, and customer-focused approach in all communications.

Skills Required

• Good basic English communication skills, both written and verbal.

• Strong WhatsApp and email communication skills.

• Basic to intermediate knowledge of MS Excel.

• Good follow-up and customer-handling skills.

• Ability to understand customer requirements and suggest suitable products.

• Good attention to detail while preparing quotations and PIs.

• Ability to manage multiple enquiries simultaneously.

• Proactive, organized, and target-oriented approach.

• Prior experience in B2B sales, inside sales, tele-sales, or customer handling will be an advantage.

Preferred Candidate

• Responsive and quick in handling customer enquiries.

• Comfortable communicating with business customers.

• Good at follow-ups and closing sales.

• Organized with data and documentation.

• Willing to learn about different brands and products.

• Comfortable working independently and taking ownership of leads.

Key Performance Indicators (KPIs)

• Number of inbound enquiries handled.

• Response time to new enquiries.

• Number of quotations shared.

• Follow-ups completed.

• Conversion of enquiries into orders.

• Sales value generated.

• Repeat business from customers.

• Accuracy of quotations and PIs.

What We Offer

• Opportunity to work in the B2B corporate gifting and distribution space.

• Exposure to multiple leading consumer brands.

• Performance-based growth opportunities.

• Hands-on experience across sales, customer management, and order processing