Customer Support Executive
Navigant International Pvt LtdFixed
₹15,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹15,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
162 applicants
Job Description
- Key ResponsibilitiesHandle customer queries through calls, emails, and/or chat.
- Understand customer concerns and provide accurate and timely resolutions.
- Maintain a professional and positive approach while interacting with customers.
- Follow company processes, policies, and service guidelines.
- Escalate complex or unresolved issues to the concerned team.
- Maintain accurate records of customer interactions and transactions.
- Follow up with customers whenever required.
- Meet defined quality, productivity, and customer satisfaction targets.
- Coordinate with internal teams to resolve customer issues.
- Ensure excellent customer experience and customer retention.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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