Customer Relationship Manager
King IndustriesFixed
₹15,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹15,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Min. 6 months
No English RequiredJob highlights
Walk-in interview
Date: 25 Sep 2026 - 11 Oct 2026 | Time: 02.00 pm - 06.30 pm...
Urgently hiring
21 applicants
Benefits include: Annual Bonus, Mobile Allowance, Internet Allowance, Flexible Working Hours
Job Description
JOB SUMMARY :
We are looking for a proactive and customer-focused CRM Executive to manage customer relationships, handle enquiries, coordinate with the sales team, and ensure timely follow-up and excellent customer service.
Key Responsibilities
- Manage and maintain relationships with existing and new customers.
- Handle customer enquiries through calls, WhatsApp, email, and other communication channels.
- Follow up with customers regarding enquiries, quotations, orders, payments, and deliveries.
- Coordinate with the sales, accounts, production, and dispatch teams.
- Maintain accurate customer records, contact details, enquiries, and order status.
- Prepare and update daily/weekly customer follow-up reports.
- Track pending enquiries and ensure timely closure.
- Coordinate for fabric samples, swatches, quotations, and product details.
- Resolve customer queries and complaints professionally.
- Inform customers about new products, fabric qualities, prices, and availability.
- Maintain regular follow-up with inactive and potential customers.
- Support the sales team in achieving customer retention and business growth.
- Ensure proper documentation and data entry in CRM/software or Excel.
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have completed Diploma degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have No English Required skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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