Customer Care Executive

Gts Cab Service (Opc) Private Limited
Burari, New Delhi
₹8,000 - ₹20,000 monthly*

Fixed

₹8,000 - ₹15,000

Average Incentives*

₹5,000

Earning Potential

₹20,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Min. 6 monthsMin. 6 months
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Walk-in interview

Walk-in interview

Date: 22 Oct 2026 - 05 Nov 2026 | Time: 10.00 am - 04.00 pm...

5 applicants

5 applicants

Benefits include:  Overtime Pay

Benefits include: Overtime Pay

Job Description

Hiring: Customer Care Executive / Call Center Executive


Company Name: GTS Cabs

Job Location: Burari, Delhi

Job Type: Full-Time

Vacancies: 1–2

Experience: Freshers and Experienced Candidates

Salary: ₹8,000–₹15,000 per month + Performance Incentives


Job Description


GTS Cabs is looking for enthusiastic and customer-friendly Call Center Executives to handle customer calls, assist with taxi bookings, and provide booking-related support.


Candidates should have good communication skills, a polite attitude, and basic computer knowledge.


Key Responsibilities


* Answer incoming customer calls and respond to booking inquiries.

* Handle taxi bookings for local, outstation, airport transfers, and Delhi–Dehradun routes.

* Explain taxi fares, vehicle options, pickup locations, and booking details.

* Create and update customer bookings in the company system.

* Confirm bookings through WhatsApp or phone calls.

* Coordinate with drivers regarding pickup time, location, and trip details.

* Follow up with customers regarding upcoming trips and booking confirmations.

* Handle customer questions, complaints, cancellations, and rescheduling professionally.

* Maintain accurate booking records and customer details.

* Transfer important or complicated customer issues to the concerned team member.


Required Skills


* Good Hindi communication skills.

* Basic English communication is preferred.

* Basic computer knowledge and ability to use WhatsApp.

* Polite telephone etiquette and customer-handling skills.

* Ability to manage multiple calls and bookings.

* Freshers are welcome; prior call center or customer support experience is an advantage.


Salary and Benefits


* Fixed monthly salary of ₹8000–₹15000, depending on skills and experience.

* Performance-based incentives, where applicable.

* Training on taxi booking systems and customer handling.

* Opportunity for long-term growth with GTS Cabs.


Working Location


Burari, Delhi.


Interested candidates can apply through Apna.com with their updated resume.


Company: GTS Cabs

Website: https://gtscab.co

Job role

Work location
Work locationNathupura, Burari, Delhi, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceMin. 6 months
Education
Education12th Pass
Skills
SkillsBlended process, Domestic BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit20 - 30 years
Gender
GenderFemale

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date22 Oct 2026 - 05 Nov 2026
Time
Time10.00 am - 04.00 pm

About company

Name
NameGts Cab Service (Opc) Private Limited
Address
AddressNathupura, Burari, Delhi, India
Job posted by Gts Cab Service (Opc) Private Limited

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You can expect a minimum salary of 8,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Only Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 2 Nov 2026. For more details, download apna app and find Night Shift jobs in Delhi-NCR . Through apna, you can find jobs in 64 cities across India. Join NOW!

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