Customer Care Executive

Lally Automobiles (India) Private Limited
Okhla, New Delhi
₹18,000 - ₹28,000 monthly*

Fixed

₹18,000 - ₹25,000

Average Incentives*

₹3,000

Earning Potential

₹28,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

1 applicants

1 applicants

Job Description

Key Responsibilities:

  • Make outbound calls to customers for service reminders and appointment bookings.
  • Schedule and confirm vehicle service appointments.
  • Follow up with customers regarding upcoming appointments and missed visits.
  • Coordinate with the Service Advisor and Service Team to ensure smooth customer handling.
  • Maintain customer call records and update appointment details in the system.
  • Collect customer feedback after vehicle servicing and ensure customer satisfaction.
  • Inform customers about service offers, campaigns, and maintenance schedules.


Job role

Work location
Work locationOkhla, New Delhi, Delhi, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
Education12th Pass
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameLally Automobiles (India) Private Limited
Address
AddressOkhla, New Delhi, Delhi, India
Job posted by Lally Automobiles (India) Private Limited

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You can expect a minimum salary of 18,000 INR and can go up to 28,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

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