AIS-140 GPS Support & Customer Management Executive

AIS-140 GPS Support & Customer Management Executive

Job Title: AIS-140 GPS Support & Customer Management Executive

Salary: ₹17,000 – ₹21,000 per month

Working Days: Monday to Saturday

Working Hours: 10:00 AM – 6:00 PM

Monthly Off: 1 day

Work Location: Office-based — Work from Home is not available

Benefits: PF facility

About the Role We are looking for a responsible and organized AIS-140 GPS Support & Customer Management Executive to handle customer requests, GPS-related support, and eSIM activation/top-up requests. The candidate will be responsible for collecting requests received through WhatsApp groups and email and maintaining accurate records in Excel/Google Drive.

• Key ResponsibilitiesHandle AIS-140 GPS customer support and resolve basic customer queries.
• Collect and manage eSIM activation and top-up requests received through WhatsApp groups and email.
• Check customer/request details and ensure the required information is complete.
• Enter and maintain all requests accurately in Excel/Google Sheets.
• Upload and organize relevant records/documents in Google Drive.
• Coordinate with the concerned team for eSIM activation, top-up, and customer requests.
• Follow up on pending requests and provide timely updates.
• Maintain proper records of completed, pending, and cancelled requests.
• Communicate professionally with customers and internal teams.
• Ensure accuracy and confidentiality of customer information.
• RequirementsBasic understanding of GPS tracking / AIS-140 systems is preferred.
• Good communication and customer-handling skills.
• Medium-level English communication is required.
• Basic knowledge of MS Excel / Google Sheets.
• Comfortable using WhatsApp, Email, and Google Drive.
• Good typing and data-entry skills.
• Must be organized, responsible, and able to manage multiple requests.
• Freshers with good computer skills may also apply; relevant experience will be an advantage.

Employment Details

• Salary: ₹17,000 – ₹21,000/month
• Working Days: Monday to Saturday
• Working Hours: 10:00 AM – 6:00 PM
• Monthly Off: 1 day
• PF: Available
• Work from Home: Not available
• Job Type: Full-time, Office-based

Ideal CandidateThe ideal candidate should be comfortable working with WhatsApp groups, email, Excel/Google Sheets, and Google Drive, have good attention to detail, and be able to handle customer requests efficiently and professionally.

Interested candidates can apply with their updated CV/resume.