Telecall

Job Title: Telecaller & Office Admin

Location: Kharghar, Navi Mumbai

Employment Type: Full Time

Job Responsibilities:

• Make outbound calls to customers regarding Personal Loan products and services.
• Generate leads, explain loan details, and follow up with interested customers.
• Conduct customer KYC tele-verification and coordinate for required documents.
• Maintain daily calling, follow-up, and customer records.
• Handle basic office administration and day-to-day office coordination.
• Maintain employee/customer files, documents, and office records.
• Handle emails, calls, data entry, printing, scanning, and basic documentation.
• Coordinate with Sales, Credit, Operations, and other departments.
• Maintain office supplies and assist with general administrative work.
• Prepare basic Excel reports and MIS as required.
• Handle customer and office-related queries professionally.

Required Skills:

• Good communication and convincing skills.
• Basic knowledge of MS Excel, Word, Email, and computer operations.
• Good organizational and follow-up skills.
• Ability to handle both telecalling and administrative responsibilities.
• Marathi, Hindi, and Basic English communication skills.
• Prior experience in Telecalling, NBFC, Banking, Loan, or Office Administration will be preferred.

Experience: 0–2 Years

Salary: As per company standards