Mykess

Customer Support Executive

Mykess
Ghansoli, Navi Mumbai
₹21,000 - ₹25,000 monthly

Fixed

₹21,000 - ₹25,000

Earning Potential

₹25,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 6 monthsMin. 6 months
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Fast HR reply

Fast HR reply

HR responded to 100% candidates in last 1 days

1 applicants

1 applicants

Benefits include:  PF, ESI (ESIC)

Benefits include: PF, ESI (ESIC)

Job Description

Position: Customer Support Executive - Voice process

Process: Inbound Banking Process

Job Location: MBP, Ghansoli, Navi Mumbai

IMMEDIATE JOINER ONLY


  • Salary
  • In-Hand Salary: ₹21,000 ,CTC: ₹25,000
  • Shift Timing: 9:30 AM – 6:30 PM
  • Working Days: 6 Days a Week
  • Week Off: Sunday Fixed Off


Job Responsibilities :

  • Handle inbound customer calls
  • Resolve customer queries and provide accurate product information.
  • Assist customers with information requests and issue resolution.
  • Maintain customer records and documentation.
  • Escalate critical issues whenever required.
  • Maintain customer satisfaction and quality standards.


Eligibility Criteria: Graduate in any stream.

  • Minimum 6 months of experience in Customer Support or any other domain (Offer letter, payslips, experience letter is must)
  • Excellent English communication skills are mandatory.
  • Skills Required Strong communication and customer-handling skills.
  • Problem-solving and active listening abilities.
  • Basic to Average computer proficiency

Interested candidates can share their updated resumes for further processing.

Job role

Work location
Work locationRupa Solitaire, MBP, Ghansoli, Navi Mumbai Ghansoli, Navi Mumbai
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 6 months
Education
EducationGraduate
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 40 years
Gender
GenderMale

About company

Name
NameMykess
Address
AddressRupa Solitaire, MBP, Ghansoli, Navi Mumbai Ghansoli, Navi Mumbai
Job posted by Mykess

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You can expect a minimum salary of 21,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Only Male candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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