Customer Service Executive
Nxspire Solution Private LimitedFixed
₹23,000 - ₹30,000
Average Incentives*
₹6,000
Earning Potential
₹36,000
Fixed
₹23,000 - ₹30,000
Average Incentives
₹6,000
Earning Potential
₹36,000
You can earn more incentive if you perform well
Work from Office
Full Time
Night Shift
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
2 applicants
Benefits include: Joining Bonus, Travel Allowance (TA), One-way cab
Job Description
INTERNATIONAL VOICE PROCESS AGENTHiring Now | International Voice Process | Customer Service / Sales
💼 Job RoleInternational Voice Process Agent / Customer Support Executive
📍 Job TypeFull-Time
Work From Office
International Voice Process
Fixed/Night Shift as per business requirement
💰 Salary
₹18,000 – ₹35,000 per month
🎯 Job Responsibilities
Handle inbound and/or outbound calls with international customers.
Provide professional and effective customer support.
Understand customer queries and provide appropriate solutions.
Resolve complaints and service-related issues efficiently.
Maintain accurate customer information and call records.
Follow company policies, SOPs and quality guidelines.
Achieve assigned KPIs, KRAs, quality and productivity targets.
Identify opportunities for upselling and cross-selling where applicable.
Escalate complex issues to the appropriate department.
Maintain a professional and customer-focused approach throughout the call.
✅ Preferred Skills
Excellent English communication skills.
Clear pronunciation and good conversational ability.
Neutral/easily understandable accent.
Strong active listening skills.
Customer handling and objection-handling skills.
Good problem-solving ability.
Ability to work under pressure and meet targets.
Basic computer and typing skills.
Basic knowledge of CRM/ticketing systems is an advantage.
Candidates comfortable working in international/night shifts preferred.
🎓 Eligibility
Education: 12th Pass / Graduate
Experience: Freshers and experienced candidates can apply.
Candidates with BPO, Customer Service, Sales or International Voice Process experience will be preferred.
Good English communication is mandatory.
⭐ Why Join Us?
Attractive salary package
Performance incentives (if applicable)
Career growth opportunities
International process exposure
Professional work environment
Training and development
Employee benefits as per company policy
📢 Who Can Apply?Freshers looking to start their career in an international BPO as well as experienced candidates from Customer Service, Sales, Retention, Technical Support and International Voice Processes are welcome to apply.
Apply Now and start your career in the International Voice Process!
📲 Call / WhatsApp Now:
☎️ 91526 51827
👩💼 HR Minima
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 6 Oct 2026. For more details, download apna app and find Night Shift jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!