Customer Care Executive

Customer Service Executive (Inbound Process)Location: Sanpada, Navi Mumbai

Experience: Freshers & Experienced Candidates Welcome

Shift: Day Shift / Rotational Shift (as applicable)

Job SummaryWe are looking for enthusiastic and customer-focused Customer Service Executives to join our inbound support team. The ideal candidate will handle customer inquiries, provide accurate information, resolve concerns efficiently, and ensure a positive customer experience.Key ResponsibilitiesHandle inbound customer calls professionally and courteously.Understand customer queries and provide appropriate resolutions.Deliver excellent customer service and support.Maintain call quality standards and customer satisfaction.Follow company processes, guidelines, and policies.Record customer interactions accurately in the system.Eligibility Criteria

Minimum qualification: 12th Pass / Graduate.

Good verbal communication skills.

Basic computer knowledge.Positive attitude and willingness to learn.Ability to work effectively in a team environment.Skills RequiredCustomer handling skills.Problem-solving ability.Active listening and communication skills.Basic MS Office and computer proficiency.Time management and multitasking skills.BenefitsAttractive salary Performance-based incentives.Career growth opportunities.Friendly and supportive work environment.Training and development programs.Interested candidates can apply now and start their career in customer service. Freshers are encouraged to apply.