Phonepe

Customer Care Executive

Phonepe
Ghansoli, Navi Mumbai
₹15,000 - ₹23,000 monthly

Fixed

₹15,000 - ₹23,000

Earning Potential

₹23,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Walk-in interview

Walk-in interview

Date: 16 Oct 2026 - 30 Oct 2026 | Time: 10.00 am - 04.00 pm...

21 applicants

21 applicants

Benefits include:  PF

Benefits include: PF

Job Description

Job Description


We are hiring enthusiastic and customer-focused candidates for the PhonePe Process. Candidates will be responsible for assisting customers with their queries related to digital payments, UPI transactions, account-related issues, and other payment services.


Key Responsibilities:


Handle customer queries through inbound or outbound calls.

Assist customers with UPI payments, failed transactions, refunds, and payment-related issues.

Provide accurate information and effective solutions to customers.

Maintain professional communication and customer satisfaction.

Follow company policies and maintain customer confidentiality.


Eligibility Criteria:


Education: HSC / Graduate (as per company requirements).

Experience: Freshers and experienced candidates can apply (as per process requirements).

Communication: Good verbal communication skills.

Skills: Basic computer knowledge, customer handling, and problem-solving abilities.


Job Benefits:


Attractive salary package.

Training and career growth opportunities.

Professional work environment.

Opportunity to work in the digital payments and fintech sector.

Job role

Work location
Work locationGhansoli, Navi Mumbai, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date16 Oct 2026 - 30 Oct 2026
Time
Time10.00 am - 04.00 pm

About company

Name
NamePhonepe
Address
AddressGhansoli, Navi Mumbai, Maharashtra, India
Job posted by Phonepe

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You can expect a minimum salary of 15,000 INR and can go up to 23,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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