Customer Service Executive

Thaare Software Solutions Private Limited
Saraswathipuram, Mysore/Mysuru Region
₹13,000 - ₹21,000 monthly*

Fixed

₹13,000 - ₹18,000

Average Incentives*

₹3,000

Earning Potential

₹21,000

Field JobField Job
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

Urgently hiring

Urgently hiring

200+ applicants

200+ applicants

Benefits include:  Overtime Pay, Annual Bonus, PF, ESI (ESIC)

Benefits include: Overtime Pay, Annual Bonus, PF, ESI (ESIC)

Job Description

About RaceWorld :

RaceWorld is a racing simulation experience centre in Mysuru where guests drive real steering-wheel racing rigs. Casual, fun and beginner-friendly. Full training provided.


Role: Customer Service Representative


You run the front desk. You are the first and last person every guest meets: bookings, billing, queries and making sure guests leave happy and come back.


Key Responsibilities

  • Greet walk-in guests and explain race packages, pricing and offers
  • Take bookings by walk-in, phone and WhatsApp; manage the rig queue and wait times
  • Handle billing, UPI, card and cash payments accurately; close the daily cash report
  • Sell memberships, group bookings, birthday and corporate packages
  • Resolve guest complaints calmly and escalate when needed
  • Support Race Hosts with guest briefing during peak hours
  • Collect guest feedback and Google reviews


Working Hours

  • 9-hour shift per day, 1 weekly off (weekday)
  • Weekends and public holidays are working days
  • Rotational shifts:
  • 9:30 AM to 6:30 PM
  • 1:30 PM to 10:30 PM
  • Must be available for all shifts during the first 15 days (training period)


Benefits (After Probation)

  • Incentives on packages and memberships sold
  • Paid leave as per company policy
  • Double pay on public holidays
  • Meal provided on late shift
  • Free race sessions for staff
  • Growth path: CSR > Senior CSR > Outlet Supervisor as RaceWorld expands


Requirements

  • Follow grooming and uniform standards
  • Comfortable with rotational shifts and standing work
  • Basic phone and billing app skills
  • Customer-friendly attitude and willingness to learn


read more on raceworld.in

Job role

Department
DepartmentSales & BD
Role / Category
Role / CategoryB2C / Retail / Counter Sales
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education10th or Below 10th
Skills
SkillsGood Communication Skills, Consumer Inquiries, Oral communication, Verbal communication, Conflict handling, Resolve conflicts, Resolved complaints, Customer inquiries, Customer queries, Customer complaints handling
English level
English levelBasic English
Regional language
Regional languageFluent in speaking Kannada
Gender
GenderAny gender

About company

Name
NameThaare Software Solutions Private Limited
Address
AddressDolphin Bakes 'N' Ice Creams, Vishwamanava Double Road, Kuvempunagara North, Saraswathipuram, Mysuru, Karnataka, India
Job posted by Thaare Software Solutions Private Limited

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You can expect a minimum salary of 13,000 INR and can go up to 21,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed 10th or Below 10th degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mysuru to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mysuru at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 22 Oct 2026. For more details, download apna app and find Full Time jobs in Mysuru . Through apna, you can find jobs in 64 cities across India. Join NOW!

Customer Service Executive in Thaare Software Solutions Private Limited, Saraswathipuram, Mysore/Mysuru Region | apna.co