Operations Executive

Job Description – Operations Executive

WENS Force International Private Limited

Location: Fort, Mumbai (On-site, with field travel across the Mumbai Metropolitan Region)

Employment Type: Full-time, Permanent

Experience: 2–3 Years Preferred

About WENS ForceWENS Force International is a PSARA-licensed premium security, executive protection and concierge company with an 18-year brand lineage. We serve high-net-worth individuals, corporates and high-profile visitors through professional security personnel, luxury transportation and premium support services.

Role OverviewWe are looking for a proactive Operations Executive to manage daily assignments, coordinate vendors, clients, drivers and security personnel, and ensure smooth service delivery from booking to closure.

• Key ResponsibilitiesCreate and update assignments on WENS Ops within defined timelines.
• Coordinate with clients, vendors, bodyguards, drivers and transport partners.
• Ensure timely deployment, reporting, check-ins and assignment completion.
• Monitor live assignments and resolve delays, no-shows and operational issues.
• Maintain vendor documents, assignment records, duty logs and client feedback.
• Coordinate with Accounts for billing, payment follow-ups and vendor invoice verification.
• Follow company SOPs, prepare daily MIS reports and escalate critical incidents promptly.
• RequirementsGraduate in any discipline; B.Com/BBA/BMS preferred.
• 2–3 years of experience in operations, vendor coordination, manpower, security, travel or logistics.
• Preferred industry background: DMCs (Destination Management Companies), travel management companies, concierge companies or security companies.
• Good communication skills in English, Hindi and Marathi.
• Basic knowledge of MS Excel/Google Sheets and CRM software.
• Strong coordination, problem-solving and follow-up skills.
• Willingness to travel within Mumbai and join a rotating on-call escalation roster.
• Background and police verification required.
• Compensation & BenefitsCTC: Up to ₹30,000 per month
• Fixed Component: ₹18,000 per month
• Variable Component: Up to ₹12,000 per month, linked to performance and applicable company criteria
• Additional incentives and performance bonus.
• Travelling allowance as per company policy.

Apply NowInterested candidates may share their CV with HR.

Contact: HR – 8652078229