Telecaller
Offer Studios Private LimitedFixed
₹15,000 - ₹20,000
Average Incentives*
₹5,000
Earning Potential
₹25,000
Fixed
₹15,000 - ₹20,000
Average Incentives
₹5,000
Earning Potential
₹25,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
2 applicants
Job Description
Job Title: Telecaller – Merchant Support
About the Role:
We are looking for a motivated Telecaller to support our merchant partners across the TOSS journey. In this role, you will assist merchants with onboarding, guide them through our payment and EMI services, and resolve their queries over the phone. This is a full-time, office-based position with an attractive incentive structure that allows you to earn beyond your fixed salary based on performance.
Key Responsibilities:
- Contact new merchants and guide them through the onboarding process
- Explain the TOSS payment and EMI offerings clearly and accurately
- Address merchant queries in a professional and helpful manner
- Resolve issues on call or escalate them to the relevant team when required
- Follow up with merchants to ensure timely resolution of their concerns
- Maintain accurate records of all interactions
Eligibility Criteria:
- 12th pass or Graduate in any discipline
- Strong communication skills in Hindi and English
- A polite, clear, and confident telephone manner
- Basic proficiency with computers and mobile applications
- Freshers are welcome to apply; prior experience is an added advantage
Preferred Skills:
- Previous experience in a call center, customer support, or telecalling role
- Familiarity with payments, EMI, or merchant-facing services
Job role
Job requirements
About company
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The candidate should have completed Diploma degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
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