Front Desk Receptionist

● To greet and welcome guests as soon as they arrive at the office

● To take instructions and guide visitors to the concerned person and appropriate location in the office.

● To answer, screen and forward incoming phone calls to the concerned person.

● To place outgoing phone calls for Management and Staff as per instructions and requests.

● To receive and forward messages in the absence of the Management and staff.

● To ensure that the reception and the designated areas are clean, orderly and presentable.

● To maintain daily records of cleanliness checks and observations in designated areas, ensuring that all work is completed efficiently.

● To ensure accurate and authorised information is provided in-person and over the phone.

● Receive and forward daily mail/deliveries to the persons concerned. Coordinate and collect the parcel and take the required action as per the instructions received from management.

● Maintain office security by adhering to safety procedures, maintaining accurate logbooks and preventing unauthorised access to the office.

● Order front office supplies and keep inventory of stock as instructed.

● Keep updated records & contacts of all important numbers, associates, staff and all other emergency services.

● To maintain the Online & Offline Registers for all the entry and exit of Visitors, Guests and Staff.

● Daily checking and coordination for maintenance of EPBX and telephone lines. 

Qualifications

● Bachelor’s degree

● 3+ years of experience as a front desk professional

● Clear verbal communication and basic computer skills

● Well versed in Google Docs, Google sheets, MS Word and Excel