Customer Support Executive
Pine Labs Private LimitedFixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Part Time
Full Time
Min. 3 years
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
78 applicants
Benefits include: PF
Job Description
Job Title: Merchant Support Executive (Inbound Process)
Department: Merchant Support
Job Summary:
The Merchant Support Executive will be the first point of contact for merchants using Benow's platform. This role involves resolving queries, providing support for digital payment services, and ensuring a smooth experience for our merchant partners via inbound calls, emails, or chat.
Key Responsibilities:
* Handle inbound calls and messages from merchants regarding transaction issues, onboarding, platform usage, or payment reconciliation.
* Deliver prompt, accurate, and courteous support.
* Maintain up-to-date knowledge of Benow's products and services.
* Logall interactions in the CRM system accurately.
* Escalate unresolved issues to the appropriate departments while ensuring timely follow-up.
Requirements:
* Graduate or equivalent degree.
* -ayers of experience in a voice-based customer supportor helpdesk role
Strong verbal communication skills in English and Hindi (additional region anguages a plus
* Basic technical understanding of UPI, digital payments, and mobile apps.
* Patience, empathy, and problem-solving mindset.
* Willingness to work in rotational shifts including weekends.
* Hr - 7028890526
Job role
Job requirements
About company
Similar jobs you can apply for
Telecalling / BPO / TelesalesCustomer Service Executive
Hansa Direct Private LimitedWork from OfficeFull TimeAny experienceBasic EnglishCustomer Service Executive
Career GuidelineWork from OfficeFull Time
Night ShiftAny experienceGood (Intermediate / Advanced) EnglishCustomer Care Executive
ThyrocareWork from OfficeFull TimeMin. 6 monthsGood (Intermediate / Advanced) EnglishCustomer Care Executive
Career GuidelineWork from OfficeFull TimeNight ShiftAny experienceGood (Intermediate / Advanced) EnglishCustomer Care Executive
Career GuidelineWork from OfficeFull TimeNight ShiftAny experienceGood (Intermediate / Advanced) EnglishCustomer Sales Executive
Call 2 Connect Private LimitedWork from OfficeFull TimeAny experienceBasic EnglishYou can expect a minimum salary of 25,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 20 Aug 2026. For more details, download apna app and find Part Time jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!