Customer Realtionship Excutive
Randhawa Automobile Engineering Private LimitedFixed
₹15,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹15,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Min. 1 year
Basic EnglishJob highlights
3 applicants
Job Description
Job Locations
Vikhroli: Jaswanti Landmark, Ground Floor, LBS Rd, Vikhroli West, Godrej & Boyce Industry Estate, Mumbai, Maharashtra – 400079
Dombivli: Ground Floor, Asha Icon, Kalyan – Shilphata Rd, Near Venkatesh Petrol Pump, Dombivli, Maharashtra – 421201
Key Responsibilities
- Handle customer enquiries through calls, WhatsApp and walk-ins.
- Coordinate with customers regarding vehicle enquiries, test drives and bookings.
- Maintain regular follow-up with prospective and existing customers.
- Coordinate with the Sales Team, Service Team and other departments.
- Maintain customer records and update CRM/database regularly.
- Schedule customer appointments and test drives.
- Handle customer queries and provide timely information.
- Follow up on leads generated through various channels.
- Maintain good customer relationships and ensure a positive customer experience.
- Collect customer feedback and coordinate for issue resolution.
- Prepare daily/weekly reports related to customer calls, follow-ups and leads.
- Support the dealership in achieving customer engagement and sales-related targets.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
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