Client Servicing

Location: Mumbai

Experience: 1–2 Years

Salary: As per experience, skills & interview performance

Working Days: Monday to Saturday

Working Hours: 9:30 AM to 6:30 PM

Job Overview: We are looking for a proactive, organized, and communication-focused Client Coordinator to manage coordination with domestic and international clients. The candidate will be responsible for understanding client requirements, coordinating with internal recruitment teams, sharing suitable candidate profiles, scheduling interviews, following up with clients, and ensuring smooth communication throughout the recruitment process.

• Key Responsibilities:
• Coordinate with domestic and international clients regarding recruitment requirements.
• Understand and communicate job requirements, candidate criteria, salary, benefits, and other hiring details.
• Share suitable candidate profiles with clients based on their requirements.
• Coordinate and schedule candidate interviews with clients.
• Follow up with clients regarding interview schedules, feedback, selection status, offers, and joining.
• Maintain regular communication through email, phone calls, WhatsApp, and online meetings.
• Coordinate with the recruitment team for timely submission of suitable candidates.
• Maintain client-wise records, recruitment trackers, interview schedules, and candidate status.
• Handle day-to-day client queries and ensure timely resolution.
• Build and maintain positive professional relationships with existing clients.
• Follow up regularly on pending requirements and support the team in achieving recruitment targets.
• Prepare and share regular reports/updates on candidate submissions, interviews, selections, and joining status.
• Ensure smooth coordination between clients, candidates, and internal recruitment teams.

Requirements:

• 1–2 years of experience in Client Coordination, Client Servicing, Recruitment Coordination, or a similar role.
• Experience handling domestic and/or international clients will be preferred.
• Excellent verbal and written communication skills.
• Good email drafting and professional communication skills.
• Strong follow-up and coordination abilities.
• Good knowledge of MS Excel, MS Word, Email, WhatsApp, and online meeting platforms.
• Ability to manage multiple clients and recruitment requirements simultaneously.
• Strong organizational and interpersonal skills.
• Candidates with experience in Recruitment Consultancy, Manpower Consultancy, or Overseas Recruitment will be preferred.

Preferred Skills:

Client Coordination, Recruitment Coordination, Client Servicing, International Client Handling, Interview Scheduling, Follow-ups, Email Communication, MS Excel & MS Office.

Candidate Profile:

Well-organized, good communication skills, proactive in follow-ups, and able to manage multiple client requirements efficiently.