Sales Executive

Sales Executive – Premium Furniture Showroom

Location: Mohali

Industry: Premium Imported Furniture

Experience: 1–4 years

Role Overview

We are looking for a confident and result-oriented Sales Executive to join our premium furniture showroom in Mohali.

The role is focused on handling showroom customers, understanding their requirements, providing product recommendations, and converting enquiries and walk-ins into sales.

Key Responsibilities

1. Drive Sales Targets

  * Achieve individual monthly sales targets.

  * Maximize conversions through effective selling, upselling and cross-selling.

  * Focus on increasing average order value.

2. Handle Customer Interactions

  * Welcome and assist customers professionally.

  * Understand their requirements, preferences and budget.

  * Recommend suitable sofas, recliners, beds, dining and other furniture.

  * Explain product features, quality, materials and pricing.

3. Sales Conversion & Follow-ups

  * Convert walk-in enquiries into confirmed orders.

  * Maintain regular follow-ups with prospective customers.

  * Handle negotiations and close sales effectively.

4. Customer Experience

  * Provide a premium and personalized showroom experience.

  * Maintain strong relationships with customers throughout the sales process.

  * Ensure smooth coordination from enquiry to order confirmation.

5. Product Knowledge

  * Develop strong knowledge of all products, materials, features and specifications.

  * Stay updated on new products, offers and promotions.

6. Showroom Discipline

  * Maintain cleanliness, presentation and readiness of the assigned showroom area.

  * Ensure products are properly displayed and pricing information is updated.

  * Follow company sales processes and SOPs.

Desired Profile

* 1–4 years of experience in retail sales, preferably furniture, interiors, home décor, automobiles, luxury retail or a similar industry.

* Excellent communication and interpersonal skills.

* Strong sales and negotiation abilities.

* Presentable and professional personality.

* Good follow-up and customer-handling skills.