Receptionist

Job Description – Receptionist

We are looking for a professional, friendly, and well-organized Receptionist to manage front-desk operations and provide excellent customer service.

Key Responsibilities:

• Welcome and greet clients and visitors professionally.
• Handle incoming phone calls, WhatsApp messages, and client inquiries.
• Manage appointments and coordinate meetings with counselors and management.
• Maintain visitor records, appointment schedules, and client information.
• Guide clients to the appropriate department or staff member.
• Handle basic administrative tasks, including document printing, scanning, photocopying, and filing.
• Maintain the reception area and ensure it remains clean and presentable.
• Coordinate with the sales and counseling teams for client follow-ups.
• Maintain confidentiality of client documents and company information.
• Assist management with daily office operations as required.

Requirements:

• Good communication skills in English, Hindi, and Punjabi.
• Basic computer knowledge, including MS Office, email, and WhatsApp.
• Pleasant personality, professional attitude, and good organizational skills.
• Ability to handle multiple tasks and manage clients efficiently.
• Previous receptionist or front-desk experience will be an advantage.

Job Type: Full-time

Location: Mohali, Punjab

Industry: Immigration & Visa Consultancy