Business Development Executive (BDE)

Business Development Executive Company: HealthyWave Technology

Industry: Water & Wastewater Treatment Solutions

Job Type: Full-Time

Experience: 1–3 years preferred

About HealthyWave TechnologyHealthyWave Technology provides water and wastewater treatment solutions including RO Plants, STP, ETP, water filtration systems, and other customized water treatment solutions for residential, commercial, industrial, and institutional clients.

Job SummaryWe are looking for a Business Development Executive who will be responsible for handling online leads generated through platforms such as IndiaMART, Justdial, Google, social media, website enquiries, and other digital marketing channels.

The candidate will communicate with potential customers, understand their requirements, share quotations and company information, follow up regularly, and convert qualified leads into successful business opportunities.

Key Responsibilities:-

• Handle and respond to leads received through IndiaMART, Justdial, Google, website, social media, WhatsApp, and other online platforms.
• Contact new leads through phone calls, WhatsApp, and email.
• Understand customers' requirements related to RO Plants, STP, ETP, water treatment plants, filtration systems, and related solutions.
• Qualify leads based on requirement, capacity, location, budget, and project timeline.
• Provide customers with basic information about suitable products and solutions.
• Coordinate with the technical team for technical requirements, plant specifications, and customized solutions.
• Prepare and send quotations, proposals, brochures, and other required documents to customers.
• Maintain regular follow-ups with potential customers through calls and WhatsApp.
• Update and maintain all lead information and follow-up status in CRM/Excel.
• Track incoming leads and ensure that no enquiry is missed.
• Convert online enquiries into qualified sales opportunities and orders.
• Maintain good relationships with existing and potential customers.
• Monitor the complete lead cycle from enquiry → requirement understanding → quotation → follow-up → order conversion.
• Coordinate with the sales, technical, and project teams until order finalization.
• Prepare daily/weekly/monthly reports regarding leads, follow-ups, and conversions.
• Suggest improvements in online lead generation and customer conversion processes.
• RequirementsBachelor’s degree in Business Administration, Marketing, Sales, or a related field preferred.
• 1–3 years of experience in inside sales, telecalling, business development, lead management, or digital sales preferred.
• Experience handling IndiaMART, Justdial, CRM, WhatsApp Business, or online enquiries will be an advantage.
• Good communication and convincing skills.
• Good Hindi and English communication skills.
• Comfortable making regular follow-up calls.
• Basic knowledge of MS Excel/Google Sheets.
• Ability to understand customer requirements and coordinate with technical teams.
• Target-oriented, organized, and proactive approach.
• No field visits required.

Key Performance Indicators (KPIs)

• Number of leads handled
• Lead response time
• Qualified leads generated
• Number of quotations sent
• Follow-up completion
• Lead-to-order conversion rate
• Monthly sales/orders achieved
• Customer response and relationship management

Additional: Performance-based incentives on successful lead conversion/order generation.