Office Coordinator

Job Role: Office Coordinator

Department: Sales, Marketing & Operations

• Key Responsibilities
• Sales Follow-UpsTrack daily sales performance and vehicle sales targets.
• Take regular follow-ups from sales staff regarding leads, customer enquiries, and conversions.
• Maintain daily sales reports and share updates with management.
• Staff Management
• Monitor staff attendance, punctuality, and daily work activities.
• Coordinate with sales, marketing, and service teams.
• Ensure proper task allocation and timely completion of assigned work.
• Marketing & Campaign Management
• Coordinate marketing activities, promotional campaigns, and customer outreach.
• Monitor field marketing performance and collect daily market reports.
• Coordinate the preparation and distribution of promotional materials.
• Customer Service Follow-Ups
• Take regular follow-ups from customers regarding vehicle servicing, complaints, and pending issues.
• Coordinate with the service team to ensure timely resolution of customer concerns.
• Maintain customer feedback and service follow-up records.
• Reporting & Coordination
• Prepare daily, weekly, and monthly reports for management.
• Maintain records of sales, marketing activities, customer follow-ups, and staff performance.
• Ensure smooth coordination between all departments and report important issues to management.
• Required SkillsGood communication and coordination skills.
• Proficiency in MS Excel, Google Sheets, and basic computer operations.
• Strong follow-up, reporting, and staff-handling abilities.
• Ability to manage multiple tasks and meet deadlines.
• Experience in the automobile industry will be preferred.

Preferred Candidate: A responsible, proactive, and organized individual who can manage daily office operations and ensure accountability across sales, marketing, and service teams.