Desktop Engineer
3I Infotech LimitedFixed
₹10,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹10,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Min. 1 year
Basic EnglishJob highlights
4 applicants
Benefits include: PF, Travel Allowance (TA), Flexible Working Hours, ESI (ESIC)
Job Description
Candidates must be willing to work in rotational shifts supporting 24×7 warehouse operations, including weekends and night shifts as per business requirements.
Job Description
Role Summary
We are looking for hands-on Desktop L1 Engineers to support warehouse IT operations. The role demands strong technical expertise in end-user computing, warehouse IT devices, basic network support, and IT asset management to ensure seamless business operations.
Key Responsibilities
- Install, configure, troubleshoot, and provide break-fix support for desktops, laptops, thin clients, and docking stations.
- Support and troubleshoot barcode scanners, handheld terminals (HHT), thermal printers, label printers, laser printers, weighing scale interfaces, and other warehouse IT devices.
- Perform L1 troubleshooting for LAN, Wi-Fi, network switches, access points, structured cabling, patch panels, and ISP last-mile connectivity.
- Execute passive network activities including LAN patching, port patching, patch panel management, rack housekeeping, cable dressing, and structured cabling verification.
- Perform LAN cable testing, network point validation, and wireless (Wi-Fi) signal strength and coverage testing to ensure network readiness and stability.
- Diagnose and replace hardware components such as RAM, SSD/HDD, SMPS, keyboards, mouse, monitors, adapters, power supplies, and other IT peripherals.
- Install and configure Windows operating systems, device drivers, Microsoft 365, antivirus, and enterprise applications.
- Execute IMAC (Install, Move, Add, and Change) activities for end-user devices and warehouse IT infrastructure.
- Manage IT assets including asset tagging, inventory management, stock reconciliation, inward and outward movement, lifecycle management, and periodic audits.
- Log, track, and resolve incidents through ITSM tools while meeting defined SLA commitments.
- Coordinate with OEMs, vendors, and ISPs for hardware replacement, network incidents, and service restoration.
- Maintain maximum availability of warehouse IT infrastructure with minimum operational downtime.
Preferred Profile
- 2–5 years of hands-on experience in desktop support within warehouse, logistics, quick commerce, e-commerce, or manufacturing environments.
- Practical experience in supporting warehouse IT infrastructure and managing large-scale IT assets.
- Early joiners will be preferred.
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You can expect a minimum salary of 10,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Ludhiana to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Ludhiana at apna.
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The last date to apply for this job is 28 Aug 2026. For more details, download apna app and find Full Time jobs in Ludhiana . Through apna, you can find jobs in 64 cities across India. Join NOW!