FRONT DESk EXECUTIVE

Job Title

Telecaller / Front Office Receptionist

Job Summary

We are looking for a friendly, confident, and customer-focused Telecaller / Front Office Receptionist to handle incoming and outgoing calls, greet visitors, respond to customer enquiries, and provide general front-office support. The ideal candidate should have good communication skills, a pleasant personality, and basic computer knowledge.

• Key Responsibilities
• Attend and respond to incoming telephone calls professionally.
• Make outgoing calls to customers and follow up on enquiries.
• Greet and assist visitors, clients, and customers at the reception area.
• Provide accurate information about the company, products, and services.
• Handle customer enquiries and direct them to the appropriate department.
• Maintain visitor records, call logs, and appointment schedules.
• Schedule and coordinate meetings and appointments.
• Follow up with customers regarding enquiries, appointments, or pending requirements.
• Maintain a professional and welcoming reception area.
• Handle basic email, WhatsApp, and computer-related communication.
• Receive and distribute courier, postal, and other office communications.
• Coordinate with internal departments to resolve customer queries.
• Maintain confidentiality of company and customer information.
• Perform other front-office and administrative duties as assigned.
• Skills & QualificationsMinimum 12th pass / Any Degree preferred.
• Good verbal communication skills in English and Tamil.
• Pleasant personality and customer-friendly attitude.
• Basic knowledge of MS Office, email, and internet.
• Good telephone etiquette.
• Ability to handle multiple tasks and customers professionally.
• Freshers can apply; experience in telecalling, reception, customer service, or office administration is an advantage.
• Call /whatsapp number-7904299508
• local candidate preferred