Telecalling Team Leader

AK Consultancy
Bow Bazaar, Kolkata/Calcutta
₹15,000 - ₹65,000 monthly*

Fixed

₹15,000 - ₹35,000

Average Incentives*

₹30,000

Earning Potential

₹65,000

Work from OfficeWork from Office
Full TimeFull Time
Freshers onlyFreshers only
Basic EnglishBasic English

Job highlights

4 applicants

4 applicants

Benefits include:  Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), ESI (ESIC), 5 working days

Benefits include: Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), ESI (ESIC), 5 working days

Job Description


🚨 URGENT HIRING | TELECALLING TEAM LEADER 🚨

📍 Location: Kolkata / Work from Office

💼 Experience: 1–3 Years in Telecalling / BPO

⏰ Shift: Day / Rotational

🎯 Job Role: Telecalling Team LeaderWe are looking for a dynamic and result-driven Telecalling Team Leader to manage and guide a team of telecallers, drive sales performance, and ensure target achievement.

🔑 Key Responsibilities:📞 Lead, manage & motivate a team of telecallers

📊 Monitor daily performance & ensure target achievement

🎯 Handle outbound/inbound calling campaigns

📈 Track KPIs & prepare performance reports

🧑‍🏫 Train & mentor new and existing team members

🤝 Handle escalations & maintain client satisfaction

💡 Implement strategies to improve team productivity

✅ Requirements:🎓 Graduate in any discipline

📞 Experience in Telecalling / BPO industry

👥 Prior team handling experience preferred

💬 Strong communication & leadership skills

📊 Basic knowledge of MS Excel & reporting

🔥 Target-driven & self-motivated attitude

💰 Perks & Benefits:💵 Attractive Salary + Incentives

🏆 Performance Bonus

📈 Career Growth Opportunities

🎉 Friendly Work Environment

📢 Tagline:⚡ “Lead the Team, Close More Deals & Grow Your Career – Apply Now!” ⚡

Job role

Work location
Work locationChandni Market, Esplanade, Chandni Chawk, Bowbazar, Kolkata, West Bengal, India
Department
DepartmentOperations
Role / Category
Role / CategoryTelecom Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceFreshers only
Education
Education12th Pass
Skills
SkillsTelecalling - Customer Service, Team work, Telecalling, Team building, Team handling, Team leading, Team building abilities, Phone calling, Telephone handling, Telecalling marketing, Sales team handling, Team goal-setting, Team coordination, Team assessment, Team communication
English level
English levelBasic English
Age limit
Age limit30 - 60 years
Gender
GenderAny gender

About company

Name
NameAK Consultancy
Address
AddressChandni Market, Esplanade, Chandni Chawk, Bowbazar, Kolkata, West Bengal, India
Job posted by AK Consultancy

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You can expect a minimum salary of 15,000 INR and can go up to 65,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 1 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 7 Nov 2026. For more details, download apna app and find Freshers jobs in Kolkata . Through apna, you can find jobs in 64 cities across India. Join NOW!