Technical Support Executive
Hird ServicesFixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Night Shift
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
22 applicants
Benefits include: PF, Travel Allowance (TA), Flexible Working Hours, Laptop, Health Insurance, ESI (ESIC), Food/Meals, 5 working days, One-way cab
Job Description
Roles and Responsibilities :-
- Handle customer queries and technical issues via voice (inbound/outbound) professionally and efficiently.
- Provide technical support and troubleshoot issues related to software, hardware, or network connectivity.
- Record customer interactions accurately and follow up for issue resolution.
- Meet defined metrics such as call quality, response time, and customer satisfaction.
- Escalate complex issues to higher-level technical teams as required.
Required Skills :-
- Excellent communication skills (English – verbal and written).
- Strong problem-solving and analytical ability.
- Basic understanding of computer systems, operating systems, and networking concepts.
- Ability to handle high-pressure situations with patience and professionalism.
- Flexible to work in rotational shifts and weekends
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.
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The last date to apply for this job is 8 Nov 2026. For more details, download apna app and find Night Shift jobs in Kolkata . Through apna, you can find jobs in 64 cities across India. Join NOW!