Kotak Life Insurance

Senior Customer Care Representative

Kotak Life Insurance
Salt Lake City, Kolkata/Calcutta
₹20,000 - ₹55,000 monthly*

Fixed

₹20,000 - ₹35,000

Average Incentives*

₹20,000

Earning Potential

₹55,000

Work from OfficeWork from Office
Part TimePart Time
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

Urgently hiring

Urgently hiring

Fast HR reply

Fast HR reply

HR responded to 98% candidates in last 6 days

72 applicants

72 applicants

Benefits include: Joining Bonus, Annual Bonus, Health Insurance

Benefits include: Joining Bonus, Annual Bonus, Health Insurance

Job Description

  • Job DescriptionHandle customer queries through chat and other non-voice channels.
  • Resolve customer issues and provide accurate information related to banking products/services.
  • Maintain proper records of customer interactions and requests.
  • Follow company policies, banking guidelines, and quality standards.
  • Ensure timely and professional resolution of customer queries.
  • Good written communication and basic computer skills required.


Job role

Work location
Work locationSalt Lake Stadium, JB Block, Sector 3, Bidhannagar, Kolkata, West Bengal, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice
Employment type
Employment typeFull Time & Part Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
English level
English levelBasic English
Age limit
Age limit18 - 60 years
Gender
GenderAny gender

About company

Name
NameKotak Life Insurance
Address
AddressSalt Lake Stadium, JB Block, Sector 3, Bidhannagar, Kolkata, West Bengal, India
Job posted by Kotak Life Insurance

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You can expect a minimum salary of 20,000 INR and can go up to 55,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 8 Oct 2026. For more details, download apna app and find Part Time jobs in Kolkata . Through apna, you can find jobs in 64 cities across India. Join NOW!