Sales Coordinator

· Job Title: Sales Coordinator – Back Office | Steel Industry

· Company: ARASPL

· Location: Kolkata, West Bengal

· Department: Sales & Marketing

· Employment Type: Full-Time

· Experience: 1–3 Years

· Salary: ₹12,000 – ₹20,000 per month (depending on experience)

Job Summary

ARASPL Steels Private Limited is looking for a Sales Coordinator – Back Office to support the Sales & Marketing team in managing customer enquiries, quotations, follow-ups, order processing, and sales coordination.

The candidate will act as a coordination link between customers, Sales, Accounts, Production, Purchase, Dispatch, and Logistics teams to ensure smooth processing of enquiries and orders.

Sales Workflow

Enquiry / RFQ → Requirement Understanding → Quotation → Offer Submission → Customer Follow-up → Negotiation / Revision → PO → Order Processing → Production / Dispatch Coordination → Delivery / Payment Follow-up

Key Responsibilities

· Handle customer enquirers, RFQs (Request for Quotation), and sales-related communication.

· Understand customer requirements and coordinate internally for product details, pricing, and delivery timelines.

· Prepare and coordinate quotations, commercial offers, and related documents.

· Submit quotations/offers and maintain regular customer follow-ups.

· Track enquiry and quotation status and ensure timely chase-up of pending enquirers.

· Coordinate with the Sales team regarding pricing, negotiation, quotation revision, and order confirmation.

· Receive and coordinate customer Purchase Orders (POs) and support order processing.

· Coordinate with Accounts, Production, Purchase, Dispatch, and Logistics for smooth order execution.

· Follow up on order status, delivery schedules, dispatch, and payment-related requirements.

· Maintain customer, enquiry, quotation, and order records.

· Prepare daily/weekly sales reports and MIS using MS Excel.

· Maintain proper documentation of quotations, POs, and customer communications.

· Update customer and sales information in CRM / ERP / sales management systems.

· Handle customer communication through email, phone, and other business communication channels.

Candidate Profile

· 1–3 years of experience in Sales Coordination / Back Office Sales / Sales Support / Commercial Coordination.

· Experience in Steel, Industrial Products, Manufacturing, Engineering, Fabrication, Infrastructure, or EPC will be preferred.

· Good understanding of B2B sales coordination and commercial processes.

· Good knowledge of quotation preparation, customer follow-up, and order coordination.

· Strong communication and coordination skills.

· Good working knowledge of MS Excel.

· Ability to manage multiple enquiries, quotations, and follow-ups.

· Good documentation and record-keeping skills.

· Graduate in any discipline.

Software / System Knowledge

· Working knowledge of CRM, ERP, sales management software, or online business portals will be an advantage.

· Exposure to Zoho CRM, Ariba, Procall, or similar platforms will be preferred, but is not mandatory.

Key Skills

Sales Coordination | Back Office Sales | B2B Sales Support | RFQ | Quotation | Customer Follow-up | PO Coordination | Order Processing | Commercial Coordination | MS Excel | CRM | Sales MIS | Documentation

Preferred Industry

Steel | Structural Steel | Fabrication | Manufacturing | Engineering | Infrastructure | EPC | Industrial Products

Interested candidates may share their updated CV at:

hr1@araspl.com / hr@araspl.com

Subject: Application for Sales Coordinator – Back Office