Quality Analyst
Teleminds InfotechFixed
₹16,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹16,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
128 applicants
Benefits include: PF, Travel Allowance (TA), One-way cab
Job Description
Job Title: Quality Analyst (International BPO)
Company: Teleminds Infotech
Location:Megatherm Tower,8th Floor, Salt Lake Sector V, Near SDF More, Kolkata-91.
Job Overview
Teleminds Infotech is hiring a Quality Analyst to join our growing team
Eligibility Criteria
- Age: 20–30 years
- Candidates must be residing in or around Kolkata
- Must have excellent verbal and written English communication skills
- Should not be pursuing any full-time or part-time education
- Freshers are welcome to apply
- Candidates with experience in International Call Center/BPO will be preferred
Roles & Responsibilities
- Monitor and evaluate customer interactions in call to ensure quality standards are met
- Conduct call audits and provide constructive feedback to agents
- Identify process improvement opportunities
- Work closely with operations and training teams to improve overall performance
Shift Timings
The role requires working in rotational shifts based on business requirements:
- 8:00 AM – 6:00 PM
- 3:00 PM – 12:00 AM (Male candidates only)
- 6:00 AM – 3:00 PM
Weekly Off: Sunday (Fixed)
Salary
- Freshers: ₹16,000 – ₹18,000 per month
- Experienced Candidates: Up to ₹25,000 per month (based on experience and interview performance)
Benefits
- Pick-up and drop facility available as per shift timing
- Fixed Sunday off
- Growth opportunities in a professional international BPO environment.
CALL FOR IMMEDIATE INTERVIEW AND JOINING HR SHRINAYANA (7044664504)
Job role
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Male candidates can apply for this job.
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