Front Office Assistant

OFFICE ASSISTANT CUM CALL COORDINATOR / FRONT OFFICE EXECUTIVE

Company: Prochesta Aya Centre

Location: 116, Adarsha Nagar, P.O. Chowbaga, P.S. Anandapur, Kolkata – 700105

🕐 Job Timing

SHIFT 1 --> 8:00 AM - 5:00 PM

SHIFT 2 --> 12:00 PM – 9:00 PM

6 Days a Week | 1 Weekly Off

💰 Salary₹13,000 – ₹15,000 per month

Salary will be negotiable based on experience, communication skills and overall suitability.

• 📌 Key ResponsibilitiesHandle incoming client calls and service enquiries.
• Take client requirements and coordinate service bookings.
• Coordinate with Aya, Maid, Caregiver and other support staff regarding duty schedules.
• Coordinate replacement arrangements when required.
• Maintain client and staff records using MS Excel.
• Perform basic data entry and office documentation.
• Assist with billing and payment follow-ups.
• Handle day-to-day client/service-related queries.
• Maintain proper shift handover and pending-task updates.
• Coordinate with the office team for smooth daily operations.
• 🎓 Eligibility & RequirementsMinimum 12th Pass.
• Must be fluent in Bengali – speaking, reading and writing.
• Hindi communication is required for daily coordination.
• Basic knowledge of MS Word and MS Excel.
• Good telephone communication and polite behaviour.
• Sincere, punctual, responsible and willing to learn.
• Ability to handle multiple calls, enquiries and coordination tasks.
• Prior experience in office coordination, customer service, telecalling or agency work will be an advantage.

📍 Nearby Location PreferenceCandidates residing near the following areas will be preferred:

Chowbaga • Anandapur • Kasba • Tiljala • Ruby • EM Bypass • Topsia • Tangra • Science City • Mukundapur

📞 How to ApplyInterested candidates may contact Prochesta Aya Centre for further details and interview scheduling.

Prochesta Aya Centre

📍 116, Adarsha Nagar, Chowbaga, Kolkata – 700105