Collection Executive / Officer

Job Title: Accounts Collection Executive

Key Responsibilities

• Contact customers/dealers regularly regarding outstanding payments.
• Confirm account balances and resolve basic account-related queries.
• Follow up on overdue invoices and obtain payment commitments.
• Maintain records of discussions, payment promises, and follow-up schedules.
• Generate and review debtor outstanding reports from Tally.
• Coordinate with the Accounts Department regarding receipts and pending balances.
• Escalate long-pending or disputed accounts to management.
• Prepare daily and weekly collection status reports.
• Maintain professional and courteous communication with customers at all times.
• Ensure confidentiality of customer and company financial information.

Required Skills

• Good communication skills in Hindi
• Ability to handle collection and payment follow-up calls professionally.
• Basic knowledge of Tally ERP/TallyPrime.
• Working knowledge of MS Excel.
• Strong follow-up and negotiation skills.
• Organized, disciplined, and target-oriented approach.

Qualification

• Graduate preferred (B.Com desirable).
• Higher Secondary candidates with relevant experience may also apply.

Experience

• 2-3 years of experience in payment follow-up, collections, telecalling, customer service, or accounts receivable management.
• Experience in manufacturing, distribution, trading.

Compensation

• Fixed Salary: ₹12,000 – ₹18,000 per month (based on experience).

Working Hours

• Monday to Saturday
• 10:00 AM to 7:00 PM

Location- Bangur Avenue, Kolkata